If your order is marked as delivered but you have not received it, please allow 24-48 hours for the courier to deliver the items. Additionally, please check with the address provided and with your neighbours to see if they received your items.
If you still have not received your delivered order within 24-48 hours, please email the team at customercare@breezebalm.com and we are happy to help from there!
Nov 11, 2025