We do not offer returns or refunds for our products. All orders are final at checkout.
We encourage you to choose carefully when purchasing. If you are experiencing any issues or if you’re having trouble with your shade, we’d love to help you the best we can! Please reach out within 14 business days of receiving your order, and we’ll do our best to make things right. You can email our Customer Experience Team at customercare@breezebalm.com for assistance.
Nov 11, 2025